1 hour ticket response
We are dedicated to giving a swift and appropriate solution to every client support ticket sent by a client. Our practiced help desk team members will review your question and will offer you the most effective solution. We offer a 1–hour response time guarantee for all trouble tickets. Actually, our average customer support ticket response time has proved to be twenty minutes.
A Top–Class Support Service
Each member of our client care team has several years of experience in the shared web hosting business and almost all of them have been with us for at least five years. They all are prepared to reply to all your inquiries in the most competent way possible.
An Intuitive Help Center
To help you get a quick suggestion on how you can use a particular feature, we have integrated a really user–friendly Help section in the Control Panel. You can browse through a big collection of web hosting account management articles and website administration articles, explore our F.A.Q. archive or check out our educational video tutorials.