Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our shared web hosting packages, meaning each individual assistance request you submit will undoubtedly be reacted to in less than an hour maximum. Our support crew members are qualified to immediately deal with any situation and to give you timely guidance on any situation that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is supplied by a team of knowledgeable consultants who are able to answer your query in a timely manner. You’re able to speak to the tech support crew by opening a tech support ticket from your Control Panel or by posting us an email. On working days, you may as well call us on the telephone or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated an in depth know–how base into the Control Panel to assist you to have handy step–by–step guidance at any time. Each section of the Control Panel possesses its own contextual help area presenting a variety of how–to posts. We have also prepared movies to supply you with a better idea of the best way to conduct any presented procedure.