Live Chat Support in Shared Web Hosting
We supply a live chat assistance service for all shared web hosting that we offer and we can support you with almost everything live. If you don't have an account with our company yet, we're able to provide you with more information about the packages to help you to choose the most suitable package. In case you are a current client, we will be able to assist you with any billing or general matter as well as with lots of common technical problems, for example an e-mail address installation in a desktop e-mail client. If you cannot call us for some reason or you are in some country where we don't have a local phone number, the live chat will be the best way to contact us. Needless to say, some situations require more time to investigate and test, therefore you'll need to open a support ticket to our technicians, but nonetheless, we're able to save your time and help you with various troubles on the chat.
Live Chat Support in Semi-dedicated Servers
We have live chat support that is accessible to all our prospective and present clients. If you are searching for a new web hosting account, you can chat in real time to one of our representatives and get more info about our semi-dedicated servers so that you can pick the optimal package for your web sites. If you already own an account with us, we will be able to assist you in a very timely manner with billing, general and 1st level techissues. Although sometimes you may have to open a support ticket since there're problems that can't be resolved on the live chat, we'll be able to assist you with various basic jobs, such as installing an e-mail account in an email client or forwarding one domain name to another. In this way, you'll benefit from timely support and you'll save a lot of time.